Effective Date: [August 2025]
Company Name: UC Tech Private Limited
UC Tech Private Limited (‘we’, ‘us’, or ‘our’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software, or engage with our services. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal and non-personal information directly from users, clients, and visitors through our website, forms, CRM software, WhatsApp tools, mobile apps, and customer communication.
Types of data we may collect include:
• Name, email address, phone number, and company name
• Billing and transaction details
• Project-related content, uploaded files, and credentials
• IP address, browser type, device information
• Any communication or feedback provided via chat, email, or forms
2. How We Use Your Information
We use the collected information for the following purposes:
• To provide, operate, and maintain our services
• To process payments and send invoices
• To improve our website, tools, and offerings
• To communicate with clients regarding their projects or inquiries
• To enforce our Terms & Conditions and legal obligations
• To personalize user experience and marketing communication
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to others.
We may share your information in the following limited scenarios:
• With trusted third-party service providers who assist us in operations (e.g., payment gateways, hosting, WhatsApp APIs)
• When required by law or legal processes
• To protect our rights, business, or property
• With your consent or as necessary to fulfill the service requested
4. Data Storage and Security
All data is stored securely on servers and platforms that comply with industry standards. We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no internet transmission or system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. This includes retaining data for compliance, legal, accounting, or reporting requirements. If you request account deletion or data removal, we will act upon it in a timely and secure manner, subject to legal limitations.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and improve our services. You can modify your browser settings to manage or disable cookies. Please note that disabling cookies may affect some functionalities.
7. Your Rights
As a user, you have the right to:
• Access and review your personal data held by us
• Request corrections or updates to inaccurate information
• Request deletion of your personal data (where applicable)
• Withdraw consent for data processing (if applicable)
To exercise any of these rights, please contact us at privacy@uctech.co.in
8. Third-Party Links
Our website or services may contain links to third-party websites, platforms, or applications. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to read the privacy policies of any third-party site they visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. Continued use of our services after changes means you accept those changes.
